Shipping policy
Shipping Policy
1. Overview
Thank you for shopping with [Your Store Name]. This Shipping Policy outlines how orders are processed and delivered.
As a dropshipping business, our products are shipped directly from international suppliers.
2. Processing Time
- Orders are processed within 1–3 business days
- Orders are not processed or shipped on weekends or public holidays
Please note: During high-demand periods, processing times may be slightly delayed.
3. Shipping Time
Estimated delivery times:
- 7–15 business days (standard shipping)
- 15–25 business days (depending on supplier and destination)
Shipping times may vary based on:
- Customer location
- Customs clearance
- Courier performance
4. Shipping Costs
- Shipping fees are calculated at checkout (if applicable)
- Free shipping may be offered on selected products or promotions
5. Order Tracking
- Once your order has been shipped, you will receive a tracking number via email
- Tracking information may take 3–7 days to update
6. Multiple Shipments
If your order contains multiple items:
- They may be shipped separately
- You may receive multiple tracking numbers
7. Customs, Duties & Taxes
- International orders may be subject to customs fees or import duties
- These charges are the responsibility of the customer
We are not responsible for delays caused by customs.
8. Delays & Unexpected Issues
While we aim to deliver within the estimated timeframe, delays may occur due to:
- High order volumes
- Logistics disruptions
- Customs inspections
We appreciate your patience and understanding.
9. Incorrect Address
Please ensure your shipping details are correct.
We are not responsible for:
- Orders shipped to incorrect addresses provided by customers
- Lost or undelivered packages due to incorrect information
10. Lost or Stolen Packages
If your package is marked as delivered but not received:
- Please check with your local courier or neighbors
- Contact us for assistance
We are not responsible for stolen packages after confirmed delivery.